Ombudsmen at the Crossroads PDF
By:Nick O'Brien,Mary Seneviratne
Published on 2017-01-23 by Springer
This book charts the evolution of the Legal Services Ombudsman for England and Wales. Established in 1990, it had a statutory remit that explicitly recognized its dual responsibility for consumer dispute resolution and democratic accountability. It was replaced in 2010 by a very different type of ombudsman institution. The book describes how the Ombudsman reconciled its different roles and how far it succeeded in changing the mentality of the legal profession. The authors relate the Ombudsman’s successes and failures to current debates facing the ombudsman and regulatory community, and highlight the continuing potential of the ombudsman institution. The ombudsman institution emerges as a ‘third way’ between the courts and various forms of alternative dispute resolution, and as a creative and democratic means of responding to public grievance.
This Book was ranked at 11 by Google Books for keyword Legal Services.
Book ID of Ombudsmen at the Crossroads's Books is jNn4DQAAQBAJ, Book which was written byNick O'Brien,Mary Seneviratnehave ETAG "Uo+0uxr54Uk"
Book which was published by Springer since 2017-01-23 have ISBNs, ISBN 13 Code is 9781137584465 and ISBN 10 Code is 1137584467
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Book which have "117 Pages" is Printed at BOOK under CategoryPolitical Science
Book was written in en
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